We are Australia's Most Awarded Service Centre Voted Number One for SEVEN years in a row by Mobility, the leading industry publication.

Fonebiz is also a major provider in the reverse logistics service of DOA and ELF products for major Mobile Phone and Data card manufacturers.

Teams of highly skilled technicians' work from a state of the art repair laboratories with over 3 million dollars of test equipment and computer systems.  Further investments have been made for 3G & Next G technologies.

We currently hold more Certifications than any other mobile phone repairer in Australia.

Please Note :

As of 1-March-2008, Fonebiz Australia P/L took over the Phonetec repair operation.  This site will be fully updated in due cause to reflect the changes, however in the meantime all functions are still operational and can be fully utilised.   

Fonebiz Online Repair Submission and Tracking System is now available to all Australian dealers/retailers.  The system will provide you with:

• better customer service to your clients
• up-to-date status for all repairs
• receipt and dispatch information
• better follow-up management
• better Turn Around Time

It is highly recommended to use this ONLINE REPAIR system to reduce Turn Around Time, to view job status, to get reports and etc.  Please send your request by email to webaccess.vic@fonebiz.com.au to set up User ID and Password.  

  ** All registered DOA/ELF dealers ARE NOT required to register again.  Please use the same USER ID and Password.